Team Email Feature: Collaborate Effectively in HubSpot

Joakim Steenfos

15 Feb, 2023

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Team Email Feature: Collaborate Effectively in HubSpot

HubSpot Team Email is a powerful tool that allows businesses to easily manage and track their team’s email communications. This tool is designed to help team work more efficiently and never let an email in your inbox slip through.

What is HubSpot Team Email?

It is a feature within HubSpot, that allows you to manage and track your team’s email communications. It allows you to easily see which emails have been sent, opened, and which have been responded to.

Benefits of using HubSpot Team Email

There are many benefits to using HubSpot Team Email, including:

  • Improved collaboration and communication within teams
  • Enhanced ability to track and manage email activity
  • Increased efficiency and productivity
  • Better ability to identify and respond to important emails

Want more benefits of HubSpot implementation – we have you covered

Here’s how to use it:

  1. Create a team email address by going to ”Settings”, then “Inbox” then “Inboxes”
  2. If you have not created one, then start by creating one
  3. Now, use the the Current view dropdown menu to select the inbox you want to connect a channel to
  4. Next, lick “Connect a Channel”
  5. Select the inbox
  6. Click “Next”

Who use HubSpot Team Email?

B2B companies can benefit from using it. However, it should be said that it’s relevant for most business, that uses Hubspot as their CRM system. Email is for many companies the main communication channel with their customers, why it’s important not to let an email slip through.

Specific Example

One specific example where the team email is relevant is for a professional services firm that has multiple team members working on the same client project. Furthermore, with the shared inbox and collaboration features, members can easily communicate and coordinate their work, ensuring that no important emails are missed and that the project stays on track.

Is it difficult to use?

No, it’s very easy to use. HubSpot helps users get started and make the most of the tool by offering a variety of resources such as tutorials and support articles.

Radiant Rating and Recommendation

8/10 – It also depends on whether you have trouble with a too-long response time from your sales team, customer success, etc.

Overall, HubSpot delivers many great implementations you can check out at our HubSpot Implementations page.

How Radiant, a top-tier HubSpot partner can help you implement it

We have extensive experience implementing HubSpot team email for clients across various industries within the B2B area. Also, our team are always here to help throughout the implementation process.

Interested in other ways HubSpot can help you? Check out our HubSpot CRM page.

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