Customer Service

Working in a company with a customer success department? Just think briefly about every conversation your business ...

Agent presence in inbox is a simple, but powerful feature that shows the real-time status of your service or ...

Service-level agreements (SLAs) are a vital part of B2B relationships. These agreements are more than just ...

Working with ARR or returning customers, then understanding your customers' experiences of your service/product is ...

HubSpot Service Analytics can help you improve your support by giving valuable insights into your customers' ...

Are you trying to retain your customers? Customer feedback surveys are critical for optimizing customer ...

Want efficient and effective communication with customers, partners or colleagues. Then you are lucky because ...

Want to stay connected with customers regardless of channel? Then you can use channel switching, a feature within ...

are you looking to improve your customer support, then simple ticket automation in HubSpot Service Hub is your ...