Working with ARR or returning customers, then understanding your customers' experiences of your service/product is vital to building a successful business. One way to gain insights into customer satisfaction is through post-chat feedback in HubSpot Service Hub. In...
HubSpot Service Analytics can help you improve your support by giving valuable insights into your customers' behaviour and needs. In this blog post, we'll explore what HubSpot Service Analytics is, the benefits it offers to businesses, and how you can use it to...
Are you trying to retain your customers? Customer feedback surveys are critical for optimizing customer experiences, and HubSpot offers a tool for just this. In this post, we'll explore why feedback surveys matter and how to make the most of them using HubSpot's...
Want efficient and effective communication with customers, partners or colleagues. Then you are lucky because HubSpot Service Hub has made it even more convenient for B2B companies by offering a Slack integration feature. This integration helps improve communication...
Want to stay connected with customers regardless of channel? Then you can use channel switching, a feature within HubSpot Service Hub. It enables communication across multiple channels, ensuring that your customers receive their support. In this article, we'll explore...
Ticket pipelines are an important part of successful customer support management, and HubSpot Service Hub offers a fantastic solution for just this. Today, it's crucial to have an organized system for handling customer inquiries and issues. HubSpot Service Hub helps...
are you looking to improve your customer support, then simple ticket automation in HubSpot Service Hub is your answer. In this article, we'll explore how ticket automation can make an impact on your Customer Service operations. Why Simple Ticket Automation Can Help...
HubSpot Marketing Hub offers a feature called HubDB, designed to simplify data management and provide dynamic content solutions for B2B companies. In this article, we'll explore how HubDB can help you increase revenue, its benefits in relation to marketing, and a...
Working with different channels? Then, customer journey analytics is an essential aspect of your B2B marketing strategy. By using tools available in HubSpot Marketing Hub, you can gain valuable insights into your customers' journey and make data-driven decisions to...
Video content has become an essential part of some successful marketing. But like any other marketing effort, it's crucial to understand the performance metrics behind your actions. With HubSpot Marketing Hub's YouTube analytics integration, you can easily monitor and...
