Live seminar with Radiant and Dansk Erhverv at Børsen on optimizing customer retention for consulting firms. In a time with COVID-19 that has resulted in uncertainty and decreased revenue for many consulting firms, the seminar addressed retaining existing customers most cost-effectively.
- Developing a customer retention strategy
- Tools for customer retention
- Executing customer retention
Thank you to Daniel Møller Jensen for facilitating the seminar along with Joakim Steenfos.